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NATHAN BILBAO

Product designer crafting intuitive experiences for high-impact technology.

Nathan Bilbao UX Portfolio

I specialize in building enterprise tools. I love making sense of complex domains to help others achieve their goals. My mission is to unlock productivity through thoughtful collaboration and validation.

Currently at Flexport working on Activation & Onboarding.

Previously at Personio, Flexport, Oracle, Apptio, Autodesk.

Screenshot of a logistics management platform displaying shipping details from Shanghai, China, to Los Angeles, California, including container information, manifest data, and shipment tracking. 
Flexport  |  2023  | B2C  |  Shipped 2024

Build trust with a verified shipment manifest

How does a client reconcile and confirm that everything they ordered from a shipper was included in a shipment? We built trust through packing list digitization and purchase order verification.

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A computer screen displaying a workout programming app with a dark interface. The app shows a weekly workout plan, sections for different days, and details of exercises including goblet squat instructions and sets. The left sidebar contains menu options like Program, Workout, Movements, Clients, Schedule, Invoices, and Team. The top right has buttons for publishing, canceling, and completing the setup, with some error messages and a 'View Error' link. 
Design Contractor |  2024  | B2C  |  Fitness

Scalable programming for Personal Trainers

Personal trainers and physical therapists rely on spreadsheets and documents to program workouts. These methods are cumbersome, error-prone, and do not scale efficiently. This app is a modular platform that allows trainers to create scalable, customizable workout programs.

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Screenshot of a webpage for Flexport shipping services showing different freight options from Hanoi, Vietnam to Sao Paulo, Brazil, including prices, transit times, and included services. 
Flexport  |  2023  | B2C  |  Discovery - Prototype

Buy your own Freight Services

Shopping for freight forwarding quotes is time-intensive for logistics managers. This project explored e-commerce solutions to enable merchants to discover and book freight services faster than before

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Screenshot of a shipment invoice page on a computer, showing origin, destination, cargo details, and shipping options in a logistics app. 
Flexport |  2023  | B2C  |  Launched 2023

Freight Services for Shopify Merchants

Shopify merchants need a trustworthy freight forwarding partner. Through a strategic partnership with Shopify, merchants shipping products to U.S. customers can now seamlessly pair their product library, and choose the best ocean freight services for their business.

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Nathan BIlbao AP Invoice Processing 
Oracle |  2021  | B2B

Faster Invoice Processing

Accounts Payables (AP) Specialists spent 25% of their time manually identifying and copying information from invoices. This research and interaction design project explores novel interactions to increase invoice processing speed and efficiency.

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ABOUT NATHAN BILBAO

I am a Seattle-based software designer. I specialize in enterprise B2B software and have designed 0-1 products for world-class companies across a variety of industries.

My background in engineering makes me a systems thinker who naturally gravitates towards service design problems. I believe collaboration and feedback are critical to building a great product.

I love woodworking, triathlons, puns, big fluffy dogs, science fiction novels, 3D modeling, and building connections with my community. My drawing style is rooted in architectural drafting. I love thinking about how people move through and use spaces.

MY VALUES

⭐️ Be kind, do good
🙋‍♂️ Seek to understand
🤝 Build together
⚡️ Function over form
📒 Keep learning

EXPERIENCE

2024-Present // Principal Designer at Personio
2020-2023 // Sr. UX Designer at Flexport
2017-2021 // Sr. UX Designer at Oracle
2015-2020 // Part Time Instructor at General Assembly
2014-2017 // UX Designer at Apptio
2011-2014 // UX Designer at Autodesk
2011-2011 // Intern at American Express

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